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Learning Disability Qualification Induction Award (LDQ-IA)

Posted in Food for Thought on July 5th, 2007

The Learning Disability Qualification Induction Award (LDQ-IA) was officially launched on the 19th June in London and again on the 25th June in Manchester – at the British Institute of Learning Disabilities (BILD) “Developing Your Workforce” conference. The Induction Award has two levels (2 and 3) and four units: Principles...

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New e-learning course coming soon

Posted in Food for Thought on July 2nd, 2007

Care-Academy clients will soon be able to benefit from the following content: CWDC Induction. Origins of Challenging Behaviour (Adults). Origins of Challenging Behaviour (Children / Young Adults). LDQ Induction Award. To be informed of when this content goes live and receive a demonstration call us on 0330 995 0840 or...

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Care-Academy technology upgrade

Posted in Food for Thought on June 29th, 2007

It has already been a busy year for Care Academy. This month has seen new clients, pilot projects, content and today the commencement of a major technology development project to update and enhance SKILLS365 – the technology behind the Care Academy. This has also been an opportunity to provide a...

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Care Academy NVQ cross mapping independently verified

Posted in Food for Thought on June 27th, 2007

One of the questions we are always asked is how does Care Academy content map across to NVQ’s.  Well EdgeWorks™ recently tasked an External Verifier for OCR to review our content for this very purpose. The results made very interesting reading – we found that our Adult Services Induction programme...

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Why isn’t time management part of ‘Skills for Life’

Posted in Food for Thought on June 22nd, 2007

A lot is made of Basic Skills, or Skills For Life as it is now known, and quite rightly so.  At a recent Social Care Institute of Excellence conference, one of the break-out sessions was to discuss questions around the SISCo project. Now Skills For Life is an umbrella term...

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Basic Skills for Care – SISCo Project

Posted in Food for Thought on June 15th, 2007

Those of you who read this blog regularly will have read about the SISCo project before.  But they have now moved into a Pilot Phase and I recently took part in a workshop at the SCIE conference in Birmingham. Before I go much further I wanted to state that I...

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Handling or administration of medicines

Posted in Food for Thought on June 13th, 2007

With the use of medication packs, where a Service Users medication comes pre-packed by date, time and dosage many of our clients do not need to worry about administration of medicines. Most have policies, procedures and training based on safe handling of medication – in fact a lot of Care...

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New functionality added to Care Academy

Posted in Food for Thought on May 31st, 2007

Care Academy has recently gone through a second routine upgrade to improve the functionality for learners and managers. The upgrade includes improvements to: Learner Menu’s. Training Plan Scheduling. Online Reports. Automated Reports. Leaver Archiving. With further enhancements planned throughout the year, this shows our commitment to providing the best possible...

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New training, support and development standards for foster carers

Posted in Food for Thought on May 24th, 2007

The Children’s Workforce Development Council (CWDC) has announced it will be launching the first set of England wide Standards to support the training and development of Foster Carers. These standards will be launched on 24th May 2007 and a supporting workbook along with a range of resources will be available...

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Common Induction Standards guidance

Posted in Food for Thought on May 22nd, 2007

Skills for Care, the strategic development body for the adult social care workforce in England, are replacing the previous ten common induction standards with a new set of six standards. These standards are designed for people entering social care, and those changing roles or employers within adult social care. They...

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Free care training for Work Wise Week

Posted in Food for Thought on May 16th, 2007

As you may have read on this blog, it is Work Wise Week. Work Wise is a Not-For-Profit initiative which aims to promote smarter working practices for the benefit of businesses and individuals. We have long promoted, via Care Academy, the ability not only to Work Wise, but to Learn...

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What is mandatory training for social care staff

Posted in Food for Thought on May 15th, 2007

There is a very interesting debate on SCILS forums at present regarding the validity and content of mandatory training for Social Care Staff.  A number of our clients have tried to obtain definitive answers, and this is the most comprehensive answer they received (from CSCI): “The mandatory training requirement is:...

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Be wary of the per course licence

Posted in Food for Thought on May 11th, 2007

I am very fortunate in my job to meet many potential clients and their stories are always interesting and yet so often share many of the same issues. Many people I talk to are looking at online learning for the very first time, but some like a client I met...

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Work Wise Week starts May 16th 2007

Posted in Food for Thought on April 27th, 2007

A series of events promoting flexible and mobile work practices have been announced by non-profit group Work Wise UK. The themed days and events form part of Work Wise Week and will include a National Work from Home Day on May 18th. For further details please click here.

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Flexible working for carers

Posted in Food for Thought on April 19th, 2007

New Regulations have been introduced this month which enables carers across the UK to request to work flexible hours, these new rights form part of the Work and Families Act 2006. For further information on the new Regulations please click here.

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EdgeWorks™ launches “JobDept”

Posted in Food for Thought on March 21st, 2007

EdgeWorks™ has today announced the launch of their unique Recruitment Marketing Solution ‘JobDept’ (http://www.jobdept.co.uk/). JobDept enables companies to maximise the organic exposure of their job vacancies across popular search engines, vertical (job specific) search engines, job boards, RSS directories and blogs to ensure access to the widest pool of talent....

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Introduction of self-assessment for care providers

Posted in Food for Thought on March 19th, 2007

It has been announced by CSCI that from April 2007 all registered adult care service providers will have to complete an annual quality assurance assessment. These assessments will allow service providers the opportunity to supply details of how well they think they are meeting the needs of the people who...

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New knowledge sets approved

Posted in Food for Thought on March 16th, 2007

Skills for Care have approved the latest knowledge sets for adult social care, covering Nutrition and well-being and Safeguarding of vulnerable adults. These knowledge sets are sets of key learning outcomes for specific areas of work within adult social care.  They are used to provide specific standardised knowledge and understanding to...

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UKQCS signs as Care Academy partner

Posted in Food for Thought on March 13th, 2007

EdgeWorks™ announced today that UK Quality Care Solutions (UKQCS) are the latest organisation to sign up to EdgeWorks™ Care Academy Partner Programme. UK Quality Care Solutions provides quality management support and training to the care industry. Care Academy sits well with both their Quality Management and Training offering and gives...

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EdgeWorks™ develop CWDC e-learning induction programme

Posted in Food for Thought on March 4th, 2007

EdgeWorks™ has today announced they are developing an induction programme meeting the requirements of the Children’s Workforce Development Council Induction Standards. The programme will contain content for both Early Years and Young Adult settings and will be available early May 2007.

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Care-Academy key features - Content


Quality

All of our e-learning content is designed to exceed minimum standards giving you absolute confidence in the quality of training provided to employees. It is written by industry respected Subject Matter Experts and accredited by nationally recognised Awarding Bodies including Skillsfirst, NCFE and City & Guilds.

 

Learner Guarantee

We guarantee that any learner who completes our learning and assessment will be ‘fit-for-work’ and will meet the learning outcomes applicable to their course or qualification. In the unlikely event of an issue being raised, we will provide access to further training from within our portfolio at no extra cost. This means we share the risk of achieving 100% compliance with you.

 

Updates

We update our content in line with changes to legislation at no cost to you the client. Therefore you can rest assured that our content will always reflect industry best practice.

 

Structured Learner Pathway

We offer a fully integrated pathway from induction, specialist course and mandatory refresher training through to fully accredited qualifications. This means your learner's can quickly progress from new employee through to qualified worker with the minimum support. This reduces your cost of ongoing support and frees up your training personnel to provide higher value training interventions.

Assessments

Assessment Methodology
Multiple assessment methodology including computer marked Alternative Response, Matching, Multiple Response and Short Answer. The ideal combination is mapped directly to each course or qualification ensuring every learner is guaranteed to meet all of the required learning outcomes with no gaps or grey areas.

Rigorous Computer Assessment
Multi-choice- multi-answer randomised question bank improves the quality of our assessment and leads to robust results that both learners, employers and auditors can have confidence in.

Intelligent Assessments
Following completion of an assessment, learners are provided with immediate detailed feedback and are required to only re-attempt any questions answered incorrectly. This approach saves a significant amount of time and effort.

Fast-Track Screening Assessments
Diagnostic screening assessments to quickly assess the knowledge and understanding of new employees and let Care Academy automatically drive the required learning and assessment. Learners can save up to 50% of the time typically required to complete induction.

Quality Reviewed
All of our assessments are written by subject matter experts and reviewed (where applicable) by National Awarding Organisations including Skillsfirst, NCFE and City & Guilds.

Higher Demand Assessments
Skills for Care note that some learning outcomes within the Care Certificate are not easily achieved via traditional multiple choice questions. Care Academy has a range of ‘Higher Demand’ assessments designed to capture more detailed written responses from learners which are available for review and comment. This ensures clients can evidence achievement in line with best practice guidelines.

Bespoke Assessments
Create bespoke online assessments that can be used to evaluate traditional classroom training or workbook based delivery. Integrate ‘digital assessment and evaluations’ to provide maximum flexibility with efficient recording and reporting.

Competency Observations
Our Observation Toolkit is designed to support managers schedule, conduct and record ‘Competency Observations’ where required ie Care Certificate.

PIN Protected Assessments
PIN Protected assessments allow clients the option to control time and location access to assessments, providing the ultimate compliance process and ensure you can confidently meet the requirements of any audit or inspection.

System Administration

Administrator Dashboard
Comprehensive manager dashboard providing real-time 24/7 data– track and report on many variables including enrolments, progress, assessments, sign-offs and completions. Allows you to quickly understand whether an individual, service, branch, division, region or business is compliant or at risk.

Full User Control
Full user control, add/delete users, courses, policy documents and extra resources. Quickly respond to business needs or contract opportunities, no waiting for classroom courses to become available.

Employment Status
Update employment status to ensure training and reporting are always accurate.

Training Matrix
Automatically link ‘business roles’ with pre-defined training plans. Ensure consistent delivery across your organisation. And let Care Academy take the strain of delivering training when required.

Customise Training Delivery
Use pre-assessments to assess knowledge and automatically configure bespoke ILP for each learner.

Auto Re-assign Training
Care Academy can be configured to automatically re-assign training in line with organisational policies, ensuring compliance is never compromised.

Configure Training Completion Dates
Configure ‘target’ completion dates for course’s and automatically manage learner Individual Learning Plans.

Email Alerts
Auto email alerts sent to learners when new training is assigned or annual refresher training needs to be completed ensuring learners are always fully compliant.

Post-Training Evaluations
Our in-built survey system enables you to receive learner feedback covering both online and classroom training. Identify and track the key KPI metrics that are important to your organisation and generate both qualitative and quantitative feedback.

User Support

User Interface
Our learner interface has been designed to provide maximum ‘personalisation’ allowing the user to set the text, colours, audio and images. This ensures you are compliant with Disability Discrimination Act legislation (DDA).

Online Helpdesk
We offer a fully supported online Helpdesk which provides technical support during business hours. This frees up your personnel so they don’t have to deal with day to day queries and keeps learners moving forward.

Interactive User Guide
All learners have full access to our comprehensive online user guide designed to provide advice and guidance to many FAQ’s.

Communication Tracking
Full communication tracking between user, support staff and assessors – quickly understand any issues and resolve without delay.

Tracking and Reporting

Real-Time Reports
Access over 60 standardised real-time reports designed to help you identify and track the metrics most important to your organisation. Gain a real insight into business critical data and get the reports you need to help inform and guide strategic decision making.

Dedicated CQC reports
Compliance is at the heart of Care Academy and our dedicated CQC reports will not only improve compliance, but will also enable you to evidence a commitment to sustainability and continuous improvement which is a key line of enquiry.

Contract Control
System administrators can easily monitor your credit usage and allocation across the whole organisation. Auto-alert emails are automatically triggered at key milestones to ensure budgets are maximised and any unused training credits are automatically re-cycled into future contracts.

Comprehensive Tracking
Report every user interaction including by date, time, IP address and browser to provide a comprehensive understanding of learner access.

Completion Times
Report on individual and average completion times to help guide organisation policy on time allocations.

Individual Compliance Report
View individual compliance reports for individual learners against key training such as Care Certificate. Easily assign further training where gaps identified.

Data Capture
Capture the data you require and monitor and report on metrics important to your organisation.

Evidence Compliance
Policy-Safe is particularly useful where evidence of regulatory or legislative compliance is required for either HR or training functions. It is designed to provide non-contentious evidence to support claims of non-compliance.

Classroom Course Integration

Classroom course management
Manage classroom courses alongside online learning to create a fully integrated approach to scheduling, tracking and reporting training.

Classroom course training matrix
Configure Care Academy to display available classroom courses and enable managers to nominate learners for enrolment. Geolocation parameters ensure only suitable (local) venues are available options.

Embed ‘third-party’ training into training matrix
Care Academy enables clients to track and record face-to-face training provided via in-house or third-party training providers ensuring a single point of reference for every individual learner.

Embed e-learning into classroom course
Care Academy automatically selects learners who have completed pre-requisite learning for enrolment onto classroom course.

Record classroom training
Classroom course integration allows clients to schedule and record classroom based training within the learner digital ILP. This ensures all reports are centralised and available 24/7 with no requirement to archive paper based reports or complex excel spreadsheets.

Record attendance at classroom training
Use Classroom course manager to mark attendance at important practical training sessions. Keep reports in a single digital ILP.

Record learner ‘no-shows’
Care Academy can record learners who fail to attend and make them available for re-selection. This ensures high levels of compliance is maintained.

Policy Management

Ensure compliance
Policy-Safe is our policy management solution which ensures all key policy documents are uploaded, distributed, accepted and recorded to deliver a comprehensive compliance solution.

Link policy documents to training
Link key policy documents directly to training and ensure they are read and accepted as part of the programme completion.

Evidence compliance
Policy-Safe is particularly useful where evidence of regulatory or legislative compliance is required for either HR or training functions. It is designed to provide non-contentious evidence to support claims of non-compliance.

Licence Models

Flexible
We offer access to a wide range of licence models some of which include offer either part or fully funded licence models.

Unused licences
Unused licence credits are automatically returned to client allocation for re-use.

Access to Funding

Funding
We are adept at accessing additional ESF and SFA funding on behalf of our clients. Over the past 2 years we have secured additional funding for our clients in excess of £250,000. Working closely as a true ‘Partner’ with our clients, many have recouped most of their investment in Care Academy. We continue to develop this ‘consultancy’ side of the business to offer real value-added benefits.

WDF funding management
Our Workforce Development Funding (WDF) forms management feature will automatically generate pre-populated WDF forms ensuring you claim the full amount of funding available. Many of our clients have secured several thousand pounds of funding revenue using this feature, which effectively covers the cost of the system - that’s pretty price competitive!

Qualifications

RQF qualifications
We offer access to a range of awards, certificates and diplomas using our unique qualification delivery technology. Unit learning and assessment is fully mapped against learning outcomes and designed to reduce duplication of effort and allowing for Accredited Prior Learning (APL). The cost of accessing these qualifications is designed to be extremely competitive against traditional classroom based delivery.

Online enrolment
Once registered, learners can start their qualification at a time convenient to them and not have to schedule meetings with assessors and then wait for classroom courses to become available. Employers can take back control of their employee learning and development strategy.

Fully Supported IT

SAAS Solution
Access to Care Academy is offered as a fully hosted solution, meaning clients can sign-up and start taking advantage of the system features and benefits without any additional IT investment.

Integration with existing HR/Training systems
Integrate Care Academy with existing HR/Training systems to automatically streamline the recruitment, training and development of all employees.

Security
Care Academy UK based servers include integrated hardware firewalls and anti-virus protection. All components are actively monitored and the latest security patches are applied as soon as they become available. User access is via encrypted 2018 bit industry standard SSL certificates. Users can be assured that sensitive information is encrypted and remains private.

General Data Protection Regulation
Care Academy offers access to dedicated GDPR management reports designed to ensure organisations can continuously review, monitor and process personal data in line with GDPR requirements. We also offer learners access to our online Privacy Centre where they can access a range of tools covering consent and privacy settings.

Care-Academy key features - Content


Quality

All of our e-learning content is designed to exceed minimum standards giving you absolute confidence in the quality of training provided to employees. It is written by industry respected Subject Matter Experts and accredited by nationally recognised Awarding Bodies including Skillsfirst, NCFE and City & Guilds.

 

Learner Guarantee

We guarantee that any learner who completes our learning and assessment will be ‘fit-for-work’ and will meet the learning outcomes applicable to their course or qualification. In the unlikely event of an issue being raised, we will provide access to further training from within our portfolio at no extra cost. This means we share the risk of achieving 100% compliance with you.

 

Updates

We update our content in line with changes to legislation at no cost to you the client. Therefore you can rest assured that our content will always reflect industry best practice.

 

Structured Learner Pathway

We offer a fully integrated pathway from induction, specialist course and mandatory refresher training through to fully accredited qualifications. This means your learner's can quickly progress from new employee through to qualified worker with the minimum support. This reduces your cost of ongoing support and frees up your training personnel to provide higher value training interventions.