Carer services are among top priorities for the NHS


For the first time carers have been included in the NHS Operating Framework.

This change follows the National Carers’ Strategy which gave the NHS £150m to provide emergency and planned respite breaks for carers.

The Framework hopes to increase the quality of life for carers of people with dementia, along with improving information for carers as well as patients. These changes are expected to ensure carers are not excluded and ignored, and are better prepared to care for their loved ones.

Carole Cochrane, Chief Executive at The Princess Royal Trust for Carers, welcomes the changes:

“We are delighted that after much campaigning from ourselves and other carers’ groups, services for carers has been included in the NHS Operating Framework’s list of priorities.

“We hope this inclusion will signal a shift in NHS culture so that carers are treated as real partners in care, and not just people who have to pick up the mantle after a discharge.”


Care-Academy key features - Content


All of our e-learning content is designed to exceed minimum standards giving you absolute confidence in the quality of training provided to employees. It is written by industry respected Subject Matter Experts and accredited by nationally recognised Awarding Bodies including Skillsfirst, NCFE and City & Guilds.


Learner Guarantee

We guarantee that any learner who completes our learning and assessment will be ‘fit-for-work’ and will meet the learning outcomes applicable to their course or qualification. In the unlikely event of an issue being raised, we will provide access to further training from within our portfolio at no extra cost. This means we share the risk of achieving 100% compliance with you.



We update our content in line with changes to legislation at no cost to you the client. Therefore you can rest assured that our content will always reflect industry best practice.


Structured Learner Pathway

We offer a fully integrated pathway from induction, specialist course and mandatory refresher training through to fully accredited qualifications. This means your learner's can quickly progress from new employee through to qualified worker with the minimum support. This reduces your cost of ongoing support and frees up your training personnel to provide higher value training interventions.