Communication and handling information (Care Certificate underpinning knowledge)

INDUCTION

The Care Certificate sets out explicitly the learning objectives, competences and standards of care that will be expected in both sectors, ensuring that the HCSW/ASCW is caring, compassionate and provides quality care.

Overview

This e-learning course will allow individuals to demonstrate their knowledge and understanding for standards 6 and 14 of the Care Certificate.

Optional screening assessment allow individuals who can demonstrate prior knowledge to “fast track” their completion of the learning and assessments.

“Assessment of performance” can be recorded using the observation toolkit (available separately).

Topics covered

  • Effective communication in the work setting.
  • Confidentiality and Caldicott principles.
  • Principles of good record keeping.
  • Completing records for individuals.
Average time to complete e-learning and assessments

Duration 2 hours

e-learning content

4 e-learning modules

Course assessments

3 online assessments

Learner support

Online learner support

Certifcate on completion

Certificate available on completion

Training records archived for future tracking and reporting

See our full e-learning course portfolio

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Course Portfolio

See how we do it

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Approach
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Care-Academy key features - Content


Quality

All of our e-learning content is designed to exceed minimum standards giving you absolute confidence in the quality of training provided to employees. It is written by industry respected Subject Matter Experts and accredited by nationally recognised Awarding Bodies including Skillsfirst, NCFE and City & Guilds.

 

Learner Guarantee

We guarantee that any learner who completes our learning and assessment will be ‘fit-for-work’ and will meet the learning outcomes applicable to their course or qualification. In the unlikely event of an issue being raised, we will provide access to further training from within our portfolio at no extra cost. This means we share the risk of achieving 100% compliance with you.

 

Updates

We update our content in line with changes to legislation at no cost to you the client. Therefore you can rest assured that our content will always reflect industry best practice.

 

Structured Learner Pathway

We offer a fully integrated pathway from induction, specialist course and mandatory refresher training through to fully accredited qualifications. This means your learner's can quickly progress from new employee through to qualified worker with the minimum support. This reduces your cost of ongoing support and frees up your training personnel to provide higher value training interventions.