POSTED ON NOVEMBER 23RD, 2018
Fact: Skills for Care says;
That’s pretty clear right?
Well, we have met many organisations who believe their training provider is offering access to accredited training. In reality the truth might be slightly different. Some training companies, including e-learning providers use the words ‘licensed’, ‘accredited’, ‘endorsed’ etc in a rather fluid, some might say cavalier fashion, when in fact their actual meaning is quite different.
For example, many training providers claim they are accredited, giving the impression that their learning material is somehow superior. This may lead to organisations assuming the material has been quality assured by an external third party. In the worst case scenario, some suggest that the third party is actually Skills for Care -which it can’t be (see above). Others fail to mention that it’s actually their business processes that are accredited, not their learning content – that’s a big difference. Anyone can get their business processes accredited (within reason). There are plenty of CPD/accreditation services that will provide this service for a fee. Clearly, it’s highly unlikely that these type of services will have any Subject Matter Experts reviewing the content and assessment criteria – it’s just not practicable or part of their remit.
Any organisation searching online for a potential e-learning provider is likely to be faced with a potential minefield of options. When phrases such as ‘accredited Care Certificate‘ are being thrown into the mix it only increases confusion. In the worst case this may well be deliberate mis-information or at the very least, the result of sloppy marketing communications. Either way the potential outcome for the client could be the same – engaging with a training provider based on a false sense of security. It really is a case of buyer beware!
It depends. We had a client a few years previously who unfortunately had a serious disciplinary issues with a member of staff. Following an internal investigation their insurance company required site of the training records. This included access to the actual learning and assessment provided by our Care Academy system. We had nothing to fear and all our material passed with flying colours. But it was an uncomfortable experience for both us and the client. Had there been any issues with the quality of the training, the outcome might have been significantly worse for all concerned. Admittedly this is a somewhat extreme example, but a real one nonetheless. It’s also the reason we are able to offer our unique warranty. If a learner completes any of our training programmes we guarantee that they will meet the learning outcomes applicable for the course or qualification – no excuses, exclusions or small print to worry about – just total peace of mind.
If you are thinking of engaging with an e-learning provider we would recommend the following:
Please feel free to contact us if you have any questions or would like to chat through thoughts presented in this short article.