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What is mandatory training for social care staff


There is a very interesting debate on SCILS forums at present regarding the validity and content of mandatory training for Social Care Staff.  A number of our clients have tried to obtain definitive answers, and this is the most comprehensive answer they received (from CSCI):

“The mandatory training requirement is:

1. Moving and handling (annually)
2. Health and safety (annually)
3. Adult Protection/Abuse (every two years)

Other training may be required during inspection dependent upon service offered:

1. Child Protection
2. Food safety
3. Control and restraint
4. Medication

Care Academy provides mandatory refresher training based on this guidance.  On top of this we include content on:

  1. Your role as a carer.
  2. Worker relationships.
  3. Confidentiality.

These focus on good working practices, with an objective to remove bad practices from the workplace.

Finally, on our clients’ behalf we track content / policy changes and alter content accordingly, for example the first aid guidelines changing recently, all carers were given a refresher.

Refresher training should not purely be about timing, more about making sure your team always has access to, and is applying the latest knowledge and skills.


Care-Academy key features - Content


All of our e-learning content is designed to exceed minimum standards giving you absolute confidence in the quality of training provided to employees. It is written by industry respected Subject Matter Experts and accredited by nationally recognised Awarding Bodies including Skillsfirst, NCFE and City & Guilds.


Learner Guarantee

We guarantee that any learner who completes our learning and assessment will be ‘fit-for-work’ and will meet the learning outcomes applicable to their course or qualification. In the unlikely event of an issue being raised, we will provide access to further training from within our portfolio at no extra cost. This means we share the risk of achieving 100% compliance with you.



We update our content in line with changes to legislation at no cost to you the client. Therefore you can rest assured that our content will always reflect industry best practice.


Structured Learner Pathway

We offer a fully integrated pathway from induction, specialist course and mandatory refresher training through to fully accredited qualifications. This means your learner's can quickly progress from new employee through to qualified worker with the minimum support. This reduces your cost of ongoing support and frees up your training personnel to provide higher value training interventions.