COVID-19 Statement
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COVID-19 Statement

Published on March 16th, 2020

Here at EdgeWorks™ we are fortunate that our business model already enables us to facilitate ‘remote working’ for many of our staff. However, with effect from Wednesday March 18th 2020 we are implementing a ‘work from home’ policy for all staff including members of our administration team.

In order to support this we have also activated a virtual telephone answering service to assist with any overflow calls. Any messages received via this service will be responded to without delay from the appropriate team member and will result in business as normal as far as you, our valued customer is concerned. Rest assured, all of our existing qualification, assessment, helpdesk support and IT monitoring services will continue unaffected by these temporary measures.

We hope this decision will help protect our staff and their families during this difficult period.

Finally, please don’t hesitate to contact us if we can be of any assistance over the coming weeks.

Care-Academy key features - Content


Quality

All of our e-learning content is designed to exceed minimum standards giving you absolute confidence in the quality of training provided to employees. It is written by industry respected Subject Matter Experts and accredited by nationally recognised Awarding Bodies including Skillsfirst, NCFE and City & Guilds.

 

Learner Guarantee

We guarantee that any learner who completes our learning and assessment will be ‘fit-for-work’ and will meet the learning outcomes applicable to their course or qualification. In the unlikely event of an issue being raised, we will provide access to further training from within our portfolio at no extra cost. This means we share the risk of achieving 100% compliance with you.

 

Updates

We update our content in line with changes to legislation at no cost to you the client. Therefore you can rest assured that our content will always reflect industry best practice.

 

Structured Learner Pathway

We offer a fully integrated pathway from induction, specialist course and mandatory refresher training through to fully accredited qualifications. This means your learner's can quickly progress from new employee through to qualified worker with the minimum support. This reduces your cost of ongoing support and frees up your training personnel to provide higher value training interventions.