Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Skills for Care Endorsed Provider


The purpose of this qualification is to give learners the skills to support colleagues with mental health problems. These skills will be gained by increasing the learner’s knowledge and understanding of mental health conditions and the principles of mental health first aid and how this can be implemented in the workplace.

Qualification No. Level Guided Learning Hours Awarding Organisation
603/5148/2 2 120

Qualification Overview

To achieve the qualification you need to pass all of the online assessments in 3 units.

All units are knowledge only.

Group M - Mandatory Units

Unit AO Ref. Title Level GLH
A/617/8261 Unit 01 Exploring mental health 2 40
K/617/8269 Unit 02 Understand how to support individuals with mental ill health 2 40
/617/8270 Unit 03 Understand a mentally healthy environment 2 40

Topics Covered

  • What is meant by mental health and mental ill health.
  • Factors which may contribute to mental ill health.
  • Types of mental ill health in individuals.
  • Actions to take when an individual is facing a mental health crisis.
  • The importance of positive relationships.
  • The importance of a person-centred approach to supporting mental ill health.
  • Your responsibilities and limitations in relation to the mental health of others.
  • What does a Mental Health First Aider do?
  • Protecting your own mental health when supporting others.
  • Attitudes and perceptions of mental health for individuals and organisations.
  • Legislation and guidance.
  • Mentally healthy environments.
  • The importance of having a wellness action plan.


Delivered and accessed online via EdgeWorks™ Care Academy

1 round of marking and invigilation

NCFE CACHE qualification certificate upon successful completion

Online candidate support

Learner records archived for future tracking and reporting


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