Effective communication in the work setting

Skills for Care Endorsed Provider

REFRESHER

Effective communication lies at the centre of social care practice.

Overview

This short e-learning explains the importance of effective communication, how to identify the main barriers to communication and methods to overcome these.

Topics Covered

  • Communication and relationships at work.
  • Communication techniques.
  • Barriers to communication.
Average time to complete e-learning and assessments icon

Duration 25 minutes

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1 e-learning module

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1 online assessment

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Online learner support

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Certificate available on completion

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