Effective communication in the work setting

REFRESHER

Effective communication lies at the centre of social care practice.

Overview

This short eLearning course explains the importance of effective communication, how to identify the main barriers to communication and methods to overcome these.

Topics Covered

  • Communication and relationships at work.
  • Communication techniques.
  • Barriers to communication.
Average time to complete e-learning and assessments icon

Duration 25 minutes

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1 eLearning module

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1 online assessment

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Online learner support

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Certificate available on completion

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Training records archived for future tracking and reporting

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