Centre Statement

EdgeWorks™ attaches significant importance to learning and development in support of its organisational aims and its commitment to high standards in vocational education and lifelong learning.

EdgeWorks™ is an approved and regulated centre delivering qualifications under the Regulated Qualifications Framework (RQF). The Centre operates in accordance with:

• The Ofqual General Conditions of Recognition.
• The requirements and centre guidance of its approved Awarding Organisations.
• Relevant funding body rules and regulatory expectations.
• Internal quality assurance and governance policies.

EdgeWorks™ is also a Quality Assured Care Learning Service (QACLS) endorsed training provider, demonstrating our commitment to recognised standards of quality in training delivery and organisational governance for the health and social care workforce.

Governance and accountability

The Centre has a designated Head of Centre, responsible for overall compliance, regulatory accountability and quality assurance.

A Qualification Administration Co-ordinator (QAC) oversees operational processes and coordinates the activities of Internal Quality Assurers (IQAs), Assessors and Learners to maintain compliance with awarding organisation and regulatory requirements.

Internal quality assurance systems are structured to ensure:

• Assessment decisions are valid, reliable and consistent.
• Sampling activity is planned and risk-based.
• Standardisation is maintained across assessors.
• Regulatory updates are reviewed and implemented promptly.

Use of Artificial Intelligence (AI)

EdgeWorks™ may use artificial intelligence (AI) tools to support assessors and internal quality assurance staff. AI is used only to assist professional judgement, for example, by generating draft feedback or identifying areas for review.

AI does not make autonomous assessment decisions.

All final assessment outcomes, feedback and certification decisions are made by qualified assessors and are subject to internal quality assurance in line with awarding organisation requirements and EdgeWorks™ policies.

Any misuse of AI, including inappropriate reliance on AI-generated content or improper handling of learner data, will be managed under the Centre’s Malpractice and Maladministration Policy.

Centre aims

The aim of the EdgeWorks™ Centre is to:

• Deliver high quality training and assessment that meets RQF and awarding organisation standards.
• Maintain robust and transparent quality assurance systems.
• Ensure fair access to assessment for all learners.
• Operate in full compliance with regulatory, funding and data protection requirements.
• Promote professional development across the assessment team.
• Respond flexibly to client and learner needs without compromising quality or compliance.

How these aims are achieved

EdgeWorks™ will achieve these aims by:

• Maintaining a sufficient number of qualified and occupationally competent Assessors and IQAs.
• Ensuring all assessment staff hold, or are working towards, recognised assessor and internal quality assurance qualifications (including legacy awards accepted as equivalent by awarding organisations).
• Providing ongoing continuing professional development for staff.
• Holding regular assessor and IQA standardisation meetings.
• Implementing structured sampling plans and documented quality assurance activity.
• Providing appropriate resources, systems and approved documentation to support delivery.
• Monitoring learner progress and acting promptly where support is required.
• Reviewing policies and procedures at planned intervals to ensure continued regulatory alignment.

Document control and regulatory updates

The Head of Centre and Qualification Administration Co-ordinator are responsible for:

• Monitoring regulatory updates from Ofqual, Awarding Organisations and funding bodies.
• Reviewing and updating centre procedures accordingly.
• Issuing revised documentation to relevant staff.
• Ensuring that any material changes affecting assessment or internal quality assurance are notified to the relevant Awarding Organisation in line with centre approval conditions.
• Maintaining secure and accurate records of assessment, quality assurance and certification in accordance with regulatory and data protection requirements.

All centre policies, procedures and quality assurance systems are subject to periodic review and formal evaluation to maintain compliance and continuous improvement.